See what customers are saying about hotels that are part of the Curator Hotels & Resorts Collection

Customers are making their voices heard about value concerns at Curator Collection hotels. Read below for excerpts from TripAdvisor reviews summaries, where guests at most Curator hotels list concerns over high costs or extra fees. (TripAdvisor reviews summaries accessed between Sept. 23-25, 2025):

Eden Roc Miami Beach Hotel

“The hotel is considered pricey, with added fees impacting perceived value.”

Hotel Ziggy, Los Angeles

“…Some travelers find extra fees, especially for parking, to be excessive.”

Hotel Zoe, San Francisco

“Some travelers feel the amenities and extra fees don’t always match the overall value.”

Gateway Canyons Resort

“Value perceptions vary, with some noting reasonable prices but others highlighting unexpected fees.”

Margaritaville Hollywood Beach Resort, Florida

“Service is often highlighted as friendly, yet value concerns arise due to high costs and fees.”

Hotel Zags, Portland

“Amenities like fire pits and game rooms are popular, yet the mandatory fees and basic breakfast receive criticism.”

Fidelity Hotel, Cleveland

“While amenities like plush bedding and dining options impress, reviewers warn of extra charges that can add up.”

Jekyll Island Club Resort, Georgia

“Some travelers find the experience costly due to high prices and additional fees.”

The Marker Key West Harbor Resort

“The hotel’s perceived high cost and extra fees have left some visitors questioning its value.”

Pelican Grand Beach Resort, Fort Lauderdale

“Guests often find the resort expensive, with added fees impacting perceived value…”